User Unfriendly

What the fuck happened in the last month?!
Everything has gone to hell. I’ve had to come back to LA twice! Not only that, but they upgraded the software on my DVR. Now it likes to enter “power saving mode” at random times. WTF?? If it misses a single recording as a result I’ll be seriously pissed off.
To top it off, EarthLink gave me a new phone/pager device, a Blackberry 7750. Nice device, but the keyboard number keys don’t have letters over them, so dialing “1-800-COMMUTE” is nearly impossible. I mean really, how fucking difficult would it have been to let you push the letters and have those translate back to numbers?!

Argh.